FCI is a pioneer of the Managed Services model for CCM. FCI is committed to innovating customer communication across all channels to improve customer experience. Its current offering of dynamic HTML5 documents and videos personalized according to the Managed Services model is part of this strategy.
In addition to the CCM offered as Managed Services, FCI offers a wide range of services such as implementation, migration, and versioning of CCM systems, as well as managed support and quality assessment (QA).
