Doxee Named a Leader in Aspire IXM Leaderboard 2025
Doxee has been recognized as a Leader in the 2025 Aspire IXM Leaderboard, marking a significant milestone in our strategy to drive innovation in digital customer engagement. Aspire defines Interaction Experience Management (IXM) as the ability to enable bi-directional, interactive, omnichannel communications across all customer touchpoints. IXM goes beyond traditional outbound messaging by supporting two-way exchanges in […]
Bridging IT and Business: the Future of Digital Communication
For CIOs, CMOs, and Innovation Leaders, digital transformation is no longer about technology alone. It’s about alignment – aligning IT, business goals, and customer expectations. In boardrooms across Europe, this has become a strategic priority aimed at answering a key question: how can companies modernize their communication processes while staying compliant, efficient, and customer-centric? In […]
Digital Communication in Europe: Denmark’s Only-Digital Model and How to Prepare
Denmark’s decision to phase out paper mail by 2025 is not an isolated move: it signals a structural shift that is transforming how citizens, businesses, and public institutions communicate. Across Europe, mail volumes are declining, and organizations are adopting digital-first communication models to increase efficiency, transparency, and customer satisfaction. Digital communication is no longer optional. […]
AI & Cloud Cost Savings: turning Digital Communication into Rapid ROI
A new balance between compliance, cost, and innovation In highly regulated industries — insurance, banking, utilities and public administration — organisations must provide faster, more personalised digital communications without breaching compliance or overshooting operating budgets, and still achieve Cloud cost savings. Cloud infrastructures and AI applications sit at the core of that challenge. Yet, when […]
How to use communication to optimize costs in the Utility sector
Being able to communicate effectively is an important lever for economic growth for companies in any industry, and the Utilities sector is no exception. At a time when maximizing efficiency and optimizing costs are essential, advanced communications strategies can offer significant benefits for utility companies. Sound communication practices can help utilities reduce costs, from managing […]
How to leverage CCM for document generation in the insurance industry
In the insurance industry, efficient and accurate document generation is critical to maintaining compliance, improving customer experience, and streamlining internal processes. Customer Communications Management (CCM) systems allow companies to achieve these goals. Customer Communications Management encompasses the set of strategies and tools that companies use to design, implement, manage, and distribute their communications to customers […]
Denmark Leads the Way – Why Companies Must Shift to Digital Customer Communication Now
The end of physical mail In 2025, Denmark will officially stop delivering physical letters. While it may seem like a local administrative change, this decision sends a strong message across Europe: the era of paper is coming to a close. In a world where people are used to instant, digital, and personalized interactions, traditional communication […]
Turns the Utility bill into an effective communication opportunity with the Doxee Platform
Doxee S.p.A. – a leading high-tech multinational provider of Customer Communications Management and Customer Experience Management solutions – offers companies innovative tools to turn utility bills into an effective communication channel, improving transparency and customer engagement. Utility bills are often viewed negatively by consumers, as they communicate a payment due and also because of the difficulty in […]
Doxee Named a Leader in the SPARK Matrix™ 2025 Report by QKS Group for Customer Communication Management
Doxee has been recognized as a Leader in the SPARK Matrix™ for Customer Communication Management (CCM), 2025 report by QKS Group, a global advisory and research firm focused on providing strategic insights into the technology market. The SPARK Matrix™ evaluates top CCM vendors worldwide based on two key criteria: technology excellence and customer impact. Doxee earned its leadership position through the strength of its cloud-native platform, advanced workflow orchestration capabilities, […]
