Introduction In the utility sector, digital communication has become critical for implementing effective up-selling strategies. According to Allied Market Research, the global digital utility market was valued at $141 billion […]
All posts by Carolina Frigo
Communication Management (CCM) Plays a Critical Role in Communications In today’s digital environment, Customer Communication Management (CCM) is crucial for effective and transparent customer interactions. Companies need to juggle multiple […]
In recent years, digitalization in the utility sector has revolutionized business and operational models, particularly impacting the integrated and digital billing cycle. Projections indicate that global IT spending for utilities […]
Overview of the CCM market in 2023 The global market for CCM solutions has grown considerably, and this growth is expected to continue into the future. A recent report values […]