Communication Management (CCM) Plays a Critical Role in Communications In today’s digital environment, Customer Communication Management (CCM) is crucial for effective and transparent customer interactions. Companies need to juggle multiple […]
All posts by Carolina Frigo
In recent years, digitalization in the utility sector has revolutionized business and operational models, particularly impacting the integrated and digital billing cycle. Projections indicate that global IT spending for utilities […]
Overview of the CCM market in 2023 The global market for CCM solutions has grown considerably, and this growth is expected to continue into the future. A recent report values […]
The digital transformation is revolutionizing the way companies interact with their clients and customers, opening up new avenues for building lasting relationships. New technologies have posed novel challenges for companies, […]
