Without a shade doubt, we can say that the pandemic has been the growth engine of e-commerce for nearly two years. The health emergency and the consequent measures to contain […]
All posts by Carolina Frigo
The car rented for the last touring vacation, the evening dress that allowed us to go to the super elegant ceremony without spending an astronomical amount of money, the very […]
Today, the vision of companies is becoming increasingly customer-centric. At the beginning of the year in looking ahead to the trends for 2021, we focused on the role of humans […]
Brands that invest in customer experience initiatives generate almost six times more revenue than their competitors (Forbes). This figure alone is enough to understand why customer experience has quickly become […]
