Technology advances are driving transformation. Within the insurance industry, claims management is one of the areas that most clearly testifies to this change. Traditionally a complex and time-consuming activity, claims […]
All posts by Carolina Frigo
In the insurance industry, efficient and accurate document generation is critical to maintaining compliance, improving customer experience, and streamlining internal processes. Customer Communications Management (CCM) systems allow companies to achieve […]
Ever-changing customer demands, new tools that enable unprecedented data collection, unpredictable events that impact communities with dramatic outcomes—these are all elements that greatly affect the dynamics and outcomes of the […]
The telecommunications (Telco) industry plays a key role in keeping people and businesses connected. As technology evolves and customer expectations increase, Telco companies are simultaneously facing challenges that did not […]
