Traditionally overloaded with paperwork and slowed down by manual procedures and time-consuming “in-person” interactions, customer onboarding in banking can now be improved by integrating digital technologies into daily work practices. […]
All posts by Carolina Frigo
Let’s start by answering the question: What is marketing automation? “Marketing automation” is a longstanding buzzword in the marketing world, one that refers to the set of technology solutions and […]
In the Utilities sector, more organizations are directing their efforts toward building an innovative customer experience to ensure that customers are able to interact fluidly and immediately through their preferred […]
The utility industry provides essential services to customers (from electricity to water, from gas to waste management). For this reason, it has always played a strategic role in the lives […]
