RegTech allows companies to better manage regulatory compliance, but it is also a valuable tool to create added value and innovatively grow the business. But for this to be possible, […]
All posts by Edoardo Righini
The customer experience in the banking sector is one of the aspects of the service offered by banks that will become increasingly important in the future. In fact, transforming a simple […]
Is it possible to talk about customer engagement in the banking sector, a sector that is perceived as technical, complex and, in a certain sense, inaccessible ? Not only is […]
In the banking sector, touchpoints are a fundamental aspect of the business, since they represent the way, the channel, with which the bank speaks to its clients and reaches them […]