Insurance policy generation: how to improve it by simplifying the application map Against a backdrop of unstoppable digitization, the increasing complexity of application maps has become one of the main […]
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Accessibility in digital communications is no longer an option—it’s a necessity. Starting June 28, 2025, the European Accessibility Act (EAA) will require EU businesses to ensure their products and services […]
Innovation and interaction are rapidly redefining the Customer Communication Management (CCM) landscape. With the advent of Artificial Intelligence (AI) and machine learning, companies are discovering new ways to improve the […]
In recent years, the landscape of Customer Communication Management (CCM) has undergone a radical transformation, evolving toward a more holistic and integrated model known as Customer Experience Management (CXM). This […]
Introduction In the utility sector, digital communication has become critical for implementing effective up-selling strategies. According to Allied Market Research, the global digital utility market was valued at $141 billion […]
