Update on 03/05/2022 Towards digitalisation: Personalised videos in the banking sector Today we are addressing a new topic with particularly relevant implications: personalized videos in the banking sector. The spread […]
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Digital transformation in Public Administration is good for a country and its citizens. In fact, implementing digital technology within government institutions is an opportunity that must be seized as soon […]
In the Public Administration as well as in the private sector, the customer experience has become fundamental and the reasons are not so different. In both cases, it makes it […]
Updated on 22/02/2023 Common errors in managing the Customer Experience? Let’s see how to avoid them. We’re in the so-called “Age of the Customer.” The customer is and will be […]
