The subject of customer communication is undoubtedly one of the most important issues when it comes to business also because, often and often, customer communication is the basis on which […]
Category: CCM
Updated on 28/10/2022 When it comes to being competitive, improve the customer experience is a strategic factor. Positive customer experience depends on the quality of communication, relying on customer communication […]
Updated on 28/10/2022 Adopting a CCM strategy poses significant challenges for every company, but it is also an opportunity to radically change the way the company works and communicates. In […]
Updated on 28/10/2022 The way companies communicate has changed, corporate communication should be innovative. There is no longer a single channel, but many. There is no longer a single device, […]