Environmental sustainability: a basic pillar We use the term “sustainability” to indicate an equilibrium that can be maintained over time and in which we are able to make the best […]
Category: Customer Experience
Innovation is a trend, one that is cultural even before it is technological, and one that has traditionally struggled to gain traction and strength in the insurance industry. This is […]
Connected insurance not only incorporates the latest technologies, it also makes the internal logic of the insurance industry even more effective and efficient. It streamlines processes, reduces costs, and personalizes […]
Customer lifetime value (CLV) is the metric that measures how much a company is likely to gain from its relationship with a customer for as long as that relationship continues. CLV […]