We’re dedicating an entire cycle of posts on our blog to the pharmaceutical sector: a huge, branched, and multi-faceted industry. And we’ve decided to do so at a time when, for […]
Category: Customer Experience
In the telco industry, companies who want to maintain a sustainable business will have to address the churn rate. How can you reduce it? With a few strategies: make better […]
The customer experience in the telco sector is changing because the context has changed. We need to put the customer at the center, with their needs and requirements, and we […]
Although online purchases in the automotive sector still represent a rather small percentage of overall sales, customer interaction with the brand is already highly digitized. This is why it is […]