The customer experience in the telco sector is changing because the context has changed. We need to put the customer at the center, with their needs and requirements, and we […]
Category: Customer Experience
Although online purchases in the automotive sector still represent a rather small percentage of overall sales, customer interaction with the brand is already highly digitized. This is why it is […]
Customer centricity is clearly a resource of considerable importance for any business that wants to live up to customer expectations and, above all, that wants to be in a strategically […]
How is the creative process changing? The growing amount of data we have access to today allows us to learn more about our customers and predict their current and future […]