The insurance industry is experiencing a very prosperous phase of momentous changes. Changes that are underpinned by several factors, but that are accelerated by a common thrust: Digital Transformation. In […]
Category: Customer Experience
The customer experience in the banking sector is one of the aspects of the service offered by banks that will become increasingly important in the future. In fact, transforming a simple […]
Is it possible to talk about customer engagement in the banking sector, a sector that is perceived as technical, complex and, in a certain sense, inaccessible ? Not only is […]
The growing attention of companies to the creation of an effective and responsive system of personalized recommendations is part of a context in which, in order to build a solid […]