AI has changed (and will change) the Customer Experience. How and why? Today, the use of Artificial Intelligence tools is increasingly widespread and applied in multiple sectors. We can say […]
Category: Customer Experience
Updated 17/10/2023 Several factors are making customer service and customer experience management for water utilities a strategic priority. These include competition with other suppliers, new technologies, and the proliferation of […]
The ultimate goal for charity and nonprofits when it comes to fundraising is to convince anyone who can support the cause of an organization, i.e. the stakeholders, to engage in […]
Updated on 04/10/2022 Dunning management software: the management of outstanding debt collection is a complex activity that today is increasingly organized thanks to the use of modern technologies. Dunning management […]