Updated 10/01/2023 What are the advantages and opportunities of digital payments in the utility industry? It is now a common experience for many people to pay their electricity, gas, water, […]
Category: Customer Experience
Updated on 16/01/2023 Improving telco engagement: an introduction Social networks are a fundamental component of any effective digital marketing strategy, especially for companies in the TLC sector, because they focus […]
For a long time, the sales process was looked at in fairly simple terms. You set out an offer, make it sufficiently tempting that the target buyer feels sufficiently compelled […]
Doxee has adopted the Net Promoter Score (NPS®) system to assess the level of satisfaction of its customers in certain service areas. Doxee will use the NPS system to measure […]