Updated on 09/01/2023 Customer experience in the water industry: why is it important? In the utility industry, and in the water sector in particular, customer experience has never been so […]
Category: Customer Experience
Today the main challenge for companies in the Utility sector is to retain their customers in a market that has become fluid and hyper-competitive. Here’s how to achieve this through […]
Updated on 09/01/2023 How to manage the Churn rate in the utility sector Customer churn is a reality that almost every company has to deal with, especially those in the […]
Updated on 05/12/2022 Through Doxee Interactive Experience, your company’s databases are transformed into a wealth of knowledge; the customer is directed to the customer journey while building customer loyalty. Your […]