AirBnB, Spotify, and Netflix are three of today’s fastest growing digital businesses. Behind these successful firms there is a company that many aren’t familiar with and most will never know […]
Category: Customer Experience
Updated on 20/04/2022 Big data offers an opportunity for many industries, and those like banking and insurance are under increased pressure to exploit it to improve customer service, reduce risks, […]
Updated on 20/10/2022 Marketing has evolved. Users require content personalized to their unique interests and requirements and not just information, but dialog.. One-way communications and one-size-fits all messaging are no […]
Updated on 20/02/2023 Buyer person: an Introduction In an ever-changing and increasingly digital world, a one-size-fits-all approach no longer works. The growth of your business depends on your ability to […]