In the Utilities sector, more organizations are directing their efforts toward building an innovative customer experience to ensure that customers are able to interact fluidly and immediately through their preferred […]
Category: Customer Experience
The utility industry provides essential services to customers (from electricity to water, from gas to waste management). For this reason, it has always played a strategic role in the lives […]
In recent decades, digitization has revolutionized many industries, including the healthcare sector. Thanks to the advancement of technology and the adoption of innovative digital solutions, the healthcare sector has witnessed […]
Over the past few years, the telecommunications industry has changed profoundly as a result of the emergence of certain marketing trends that we are still confronted with today. Telcos, companies […]