Over the past few years, the telecommunications industry has changed profoundly as a result of the emergence of certain marketing trends that we are still confronted with today. Telcos, companies […]
Category: Customer Experience
The telecommunications and media industry is one of the sectors that, by the very nature of its core business, has most readily embraced new technologies and has shown the greatest […]
In today’s interconnected world, telecommunications play a key role in connecting individuals, businesses, and society. Innovation in the Telco industry is part of a broader path of technological development that […]
In 2023, 60% of brands said that by investing in customer interactions, they were able to improve their ability to meet customers’ changing needs. This shows that since the pandemic, […]