What is dunning? Dunning, Debt collection or recovery has immediate and profound effects on the economy and on people’s lives. Starting from a general definition of what is dunning and a look at the […]
Category: Customer Experience
Human-centered design is a problem-solving approach that is used in the design of processes, products, services, and systems that puts the needs of the consumer first. To use human-centered design […]
The insurance industry, already widely affected by digital transformation, is set to change again as highly pervasive technologies become more and more capable of affecting the consumer experience in the […]
Predictive insurance is an advanced type of analysis that allows insurance companies to make forecasts using their historical data, combining statistical models, data mining techniques, and machine learning. Insurance companies […]