The insurance industry, already widely affected by digital transformation, is set to change again as highly pervasive technologies become more and more capable of affecting the consumer experience in the […]
Category: Customer Experience
Predictive insurance is an advanced type of analysis that allows insurance companies to make forecasts using their historical data, combining statistical models, data mining techniques, and machine learning. Insurance companies […]
The ability of banks and other financial service providers to serve and retain their customers while improving their business results will depend on how much they can integrate the concept […]
The way a user interacts with a company plays a key role in how they perceive the entire purchase journey. While this is true in all sectors, it’s even more […]