Insurance policy generation: how to improve it by simplifying the application map Against a backdrop of unstoppable digitization, the increasing complexity of application maps has become one of the main […]
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Updated on 27/04/2022 Introduction to customer experience in banking Customer experience can be a fundamental lever for customer retention in the banking sector as long as you follow some digital […]
Updated on 28/04/2022 Digital transformation in the banking sector Digital transformation is changing the face of financial institutions, bringing them closer to the needs of their customers. However, this is […]
Updated on 22/12/2022 The Churn rate in the free market One of the biggest challenges for utilities and energy companies in the new liberalized and hyper-competitive market is to lower […]
Updated on 05/12/2022 “If you hold a customer’s hand for 90 days, they’ll be loyal for life.” This phrase by John Jantsch, American author and marketing consultant, is often cited […]