Updated on 22/02/2023 Common errors in managing the Customer Experience? Let’s see how to avoid them. We’re in the so-called “Age of the Customer.” The customer is and will be […]
Tag: B2B
Storytelling isn’t just for companies; local governments and public administration offices also need to tell their stories. The only catch? Choosing the right approach. In 2016, Alessandro Baricco, the Italian […]
How to create a communication plan of the Public Administration? Digital transformation is changing how governments can communicate with citizens. In this post, we’ll look at how the law is […]
Communication in Public Administration: it is digital? Today’s citizens have embraced digital, and as a result, are increasingly demanding when it comes to services and customer experience. For public administration […]