In the Utilities sector, more organizations are directing their efforts toward building an innovative customer experience to ensure that customers are able to interact fluidly and immediately through their preferred […]
Tag: Utilities
The utility industry provides essential services to customers (from electricity to water, from gas to waste management). For this reason, it has always played a strategic role in the lives […]
In the wake of deregulation, the utility sector, like most consumer services industries, has seen an influx of new competitors and a steady parallel increase in the churn rate. In […]
Updated 17/01/2023 How can utility companies increase profits and save time and money? How can they steer their efforts in the direction of ever-increasing efficiency and a richer, stronger relationship […]