{"id":36242,"date":"2025-08-09T13:32:51","date_gmt":"2025-08-09T13:32:51","guid":{"rendered":"https:\/\/doxee.com\/solutions\/empower-omnichannel-customer-experience\/"},"modified":"2026-05-06T07:45:11","modified_gmt":"2026-05-06T07:45:11","slug":"empower-omnichannel-customer-experience","status":"publish","type":"page","link":"https:\/\/doxee.com\/fr\/solutions\/empower-omnichannel-customer-experience\/","title":{"rendered":"Empower Omnichannel Customer Experience"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"36242\" class=\"elementor elementor-36242 elementor-27034\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5f6bd066 mesh e-flex e-con-boxed e-con e-parent\" data-id=\"5f6bd066\" data-element_type=\"container\" data-e-type=\"container\" id=\"mesh\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;motion_fx_motion_fx_mouse&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6fbaf0ff e-con-full e-flex e-con e-child\" data-id=\"6fbaf0ff\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2b984644 elementor-widget elementor-widget-heading\" data-id=\"2b984644\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Offrez des exp\u00e9riences \nclients omnicanales \nenrichies par l'IA<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e7d8d99 elementor-widget elementor-widget-text-editor\" data-id=\"e7d8d99\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Avec la Doxee Platform\u00ae, les entreprises remplacent des environnements de communication internes complexes par une base unifi\u00e9e, intelligente et propuls\u00e9e par l&rsquo;IA. De la conception \u00e0 la diffusion, chaque interaction devient coh\u00e9rente, contextuelle et mesurable \u2014 \u00e0 grande \u00e9chelle.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-36d0dc6a elementor-widget elementor-widget-button\" data-id=\"36d0dc6a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#more\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">D\u00e9couvrez<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cfa8c28 e-con-full e-flex e-con e-child\" data-id=\"cfa8c28\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6d0fdf85 elementor-widget elementor-widget-image\" data-id=\"6d0fdf85\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/doxee.com\/wp-content\/uploads\/2025\/09\/empower-omnichannel-header-1024x1024.png\" class=\"attachment-large size-large wp-image-36243\" alt=\"\" srcset=\"https:\/\/doxee.com\/wp-content\/uploads\/2025\/09\/empower-omnichannel-header-1024x1024.png 1024w, https:\/\/doxee.com\/wp-content\/uploads\/2025\/09\/empower-omnichannel-header-300x300.png 300w, https:\/\/doxee.com\/wp-content\/uploads\/2025\/09\/empower-omnichannel-header-150x150.png 150w, https:\/\/doxee.com\/wp-content\/uploads\/2025\/09\/empower-omnichannel-header-768x768.png 768w, https:\/\/doxee.com\/wp-content\/uploads\/2025\/09\/empower-omnichannel-header-1536x1536.png 1536w, https:\/\/doxee.com\/wp-content\/uploads\/2025\/09\/empower-omnichannel-header.png 2000w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5cf3a58d e-flex e-con-boxed e-con e-parent\" data-id=\"5cf3a58d\" data-element_type=\"container\" data-e-type=\"container\" id=\"more\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6a774a20 elementor-widget elementor-widget-heading\" data-id=\"6a774a20\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">L'avantage Doxee :<\/br>des parcours fragment\u00e9s \u00e0 des exp\u00e9riences orchestr\u00e9es<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-458faa22 e-flex e-con-boxed e-con e-parent\" data-id=\"458faa22\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-161e7441 e-grid e-con-full e-con e-child\" data-id=\"161e7441\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-7935f5db e-con-full e-flex e-con e-child\" data-id=\"7935f5db\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1d7ea49 elementor-widget elementor-widget-heading\" data-id=\"1d7ea49\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Donnez du pouvoir \u00e0 vos \u00e9quipes, pas \u00e0 vos tickets IT.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-69d14c7a elementor-widget elementor-widget-text-editor\" data-id=\"69d14c7a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Gr\u00e2ce \u00e0 des interfaces no-code intuitives et assist\u00e9es par l&rsquo;IA, les \u00e9quipes marketing, service et op\u00e9rations peuvent concevoir, adapter et lancer leurs communications de mani\u00e8re autonome \u2014 acc\u00e9l\u00e9rant le time-to-market sans rallonger le backlog IT.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-41a499d4 e-con-full e-flex e-con e-child\" data-id=\"41a499d4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5761e032 elementor-widget elementor-widget-heading\" data-id=\"5761e032\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Engagez avec contexte et interactivit\u00e9<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-915c3d4 elementor-widget elementor-widget-text-editor\" data-id=\"915c3d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Allez au-del\u00e0 de la personnalisation statique. Avec des outils de conception propuls\u00e9s par l&rsquo;IA, des vid\u00e9os interactives et des microsites, vous cr\u00e9ez des exp\u00e9riences dynamiques et pilot\u00e9es par les donn\u00e9es, qui r\u00e9sonnent avec chaque client en temps r\u00e9el.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-52fe28fa e-con-full e-flex e-con e-child\" data-id=\"52fe28fa\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-23562bd9 elementor-widget elementor-widget-heading\" data-id=\"23562bd9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Ex\u00e9cutez votre strat\u00e9gie, atteignez chaque point de contact<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-104f420e elementor-widget elementor-widget-text-editor\" data-id=\"104f420e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>D\u00e9finissez votre logique de communication une seule fois. La Doxee Platform\u00ae l&rsquo;orchestrera automatiquement sur tous les canaux \u2014 email, SMS, vid\u00e9o interactive, microsites ou impression \u2014 en garantissant une coh\u00e9rence totale \u00e0 chaque point de contact.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c132525 e-con-full e-flex e-con e-child\" data-id=\"c132525\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6306ab7 elementor-widget elementor-widget-heading\" data-id=\"6306ab7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Comprenez le \u00ab pourquoi \u00bb derri\u00e8re chaque interaction<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-655d838 elementor-widget elementor-widget-text-editor\" data-id=\"655d838\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Les analyses int\u00e9gr\u00e9es transforment les comportements clients en insights exploitables. Suivez l&rsquo;engagement, optimisez les parcours et d\u00e9montrez le ROI gr\u00e2ce \u00e0 des rapports clairs et fond\u00e9s sur la donn\u00e9e.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7039f1ce e-flex e-con-boxed e-con e-parent\" data-id=\"7039f1ce\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-724e027d elementor-widget elementor-widget-heading\" data-id=\"724e027d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">D\u00e9couvrez le parcours en action<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6f87a1ff elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"6f87a1ff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Du premier message de bienvenue jusqu&rsquo;aux actions de r\u00e9tention les plus avanc\u00e9es, Doxee apporte coh\u00e9rence et expertise \u00e0 chaque moment cl\u00e9 du parcours client.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cb60954 elementor-widget__width-initial elementor-widget elementor-widget-ucaddon_unlimited_timeline\" data-id=\"cb60954\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ucaddon_unlimited_timeline.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<!-- start Unlimited Timeline -->\n\t\t<link id='font-awesome-css' 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#uc_unlimited_timeline_elementor_cb60954 .ue_timeline_item_spacer  {\n    display:none;\n  }\n  \n  #uc_unlimited_timeline_elementor_cb60954 .ue_timeline_item .ue_timeline_item_content .ue_timeline_item_pointer .ue_timeline_item_pointer_inside  { \n   clip-path: polygon(0 50%, 100% 0, 100% 100%) !important;\n  }  \n}\n#uc_unlimited_timeline_elementor_cb60954 .ue_timeline_item_img_wrapper{\n  display: flex;\n}\n#uc_unlimited_timeline_elementor_cb60954 .ue_timeline_item:nth-child(even) .ue_timeline_item_img_wrapper{\n  justify-content: flex-end;\n}\n#uc_unlimited_timeline_elementor_cb60954 .ue_timeline_item:nth-child(odd) .ue_timeline_item_img_wrapper{\n  justify-content: flex-start;\n}\n\t\n\n\n\n\n\n\t\n\n\n\n\n\n\t\n\n\n\n\n\n\t\n\n\n\n\n\n\t\n\n\n\n\n\n\t\n\n\n\n\n\n\n\n<\/style>\n\n<div id=\"uc_unlimited_timeline_elementor_cb60954\" class=\"uc-items-wrapper \"  >\n  \n<div class=\"ue_timeline_item elementor-repeater-item-4685ca6 \" id=\"uc_unlimited_timeline_elementor_cb60954_item1\">\n    <div class=\"ue_timeline_item_content\">\n      \n      <div class=\"ue_timeline_item_content_main\">\n        \n                \n        <div class=\"ue_timeline_item_content_inside\">\n                <div class=\"ue_timeline_item_title\" >Achat & Onboarding<\/div>                <div class=\"ue_timeline_item_text\"><p>Propositions contractuelles et signature \u00e9lectronique, polices et opt-ins, confirmations de commande, accueil des nouveaux clients et contenus explicatifs sur les produits &amp; services.<\/p><\/div>\t\n      \t          \n        <\/div>\n              <\/div>\n      \n            \n      <div class=\"ue_timeline_item_pointer_spacer\"><\/div>\n      \n    <\/div>\n  \n    <div class=\"ue_timeline_item_icon\">\n      <div class=\"ue_timeline_item_icon_line_offset\">\n      \t<div class=\"ue_timeline_item_icon_line_offset_mask ue_timeline_item_line_icon_holder\">\n          <div class=\"ue_timeline_item_line_floating_icon-offset ue_timeline_floating_icon\"><i class='fas fa-rocket'><\/i><\/div>\n        <\/div>\n      <\/div>\n      <div class=\"ue_timeline_item_icon_holder\">\n                                             <div class=\"ue_text_one\">1<\/div>\n             <div class=\"ue_text_two\"><\/div>\n             <div class=\"ue_text_three\"><\/div>\n              <\/div>\n      \n      <div class=\"ue_timeline_item_icon_line\">\n      \t<div class=\"ue_timeline_item_icon_line_mask ue_timeline_item_line_icon_holder\">\n          <div class=\"ue_timeline_item_line_floating_icon ue_timeline_floating_icon\"><i class='fas fa-rocket'><\/i><\/div>\n        <\/div>\n      <\/div>\n      \n    <\/div>\n    <div class=\"ue_timeline_item_spacer\">\n        \t<\/div>\n  <\/div>\n\n<div class=\"ue_timeline_item elementor-repeater-item-e115d6f \" id=\"uc_unlimited_timeline_elementor_cb60954_item2\">\n    <div class=\"ue_timeline_item_content\">\n      \n      <div class=\"ue_timeline_item_content_main\">\n        \n                \n        <div class=\"ue_timeline_item_content_inside\">\n                <div class=\"ue_timeline_item_title\" >Up- & Cross-Selling<\/div>                <div class=\"ue_timeline_item_text\"><p>Alertes d'expiration, rappels de renouvellement, renouvellement de contrat, offres d\u00e9clench\u00e9es par le comportement et avantages exclusifs li\u00e9s aux programmes de fid\u00e9lit\u00e9.<\/p><\/div>\t\n      \t          \n        <\/div>\n              <\/div>\n      \n            \n      <div class=\"ue_timeline_item_pointer_spacer\"><\/div>\n      \n    <\/div>\n  \n    <div class=\"ue_timeline_item_icon\">\n      <div class=\"ue_timeline_item_icon_line_offset\">\n      \t<div class=\"ue_timeline_item_icon_line_offset_mask ue_timeline_item_line_icon_holder\">\n          <div class=\"ue_timeline_item_line_floating_icon-offset ue_timeline_floating_icon\"><i class='fas fa-rocket'><\/i><\/div>\n        <\/div>\n      <\/div>\n      <div class=\"ue_timeline_item_icon_holder\">\n                                             <div class=\"ue_text_one\">2<\/div>\n             <div class=\"ue_text_two\"><\/div>\n             <div class=\"ue_text_three\"><\/div>\n              <\/div>\n      \n      <div class=\"ue_timeline_item_icon_line\">\n      \t<div class=\"ue_timeline_item_icon_line_mask ue_timeline_item_line_icon_holder\">\n          <div class=\"ue_timeline_item_line_floating_icon ue_timeline_floating_icon\"><i class='fas fa-rocket'><\/i><\/div>\n        <\/div>\n      <\/div>\n      \n    <\/div>\n    <div class=\"ue_timeline_item_spacer\">\n        \t<\/div>\n  <\/div>\n\n<div class=\"ue_timeline_item elementor-repeater-item-eb48287 \" id=\"uc_unlimited_timeline_elementor_cb60954_item3\">\n    <div class=\"ue_timeline_item_content\">\n      \n      <div class=\"ue_timeline_item_content_main\">\n        \n                \n        <div class=\"ue_timeline_item_content_inside\">\n                <div class=\"ue_timeline_item_title\" >Fid\u00e9lisation & r\u00e9compenses<\/div>                <div class=\"ue_timeline_item_text\"><p>Bienvenue dans les programmes de fid\u00e9lit\u00e9, mises \u00e0 jour du solde de points, offres exclusives, anniversaires ou dates cl\u00e9s, invitations \u00e0 des \u00e9v\u00e9nements sp\u00e9ciaux, campagnes de r\u00e9compenses et newsletters avec conseils.<\/p><\/div>\t\n      \t          \n        <\/div>\n              <\/div>\n      \n            \n      <div class=\"ue_timeline_item_pointer_spacer\"><\/div>\n      \n    <\/div>\n  \n    <div class=\"ue_timeline_item_icon\">\n      <div class=\"ue_timeline_item_icon_line_offset\">\n      \t<div class=\"ue_timeline_item_icon_line_offset_mask ue_timeline_item_line_icon_holder\">\n          <div class=\"ue_timeline_item_line_floating_icon-offset ue_timeline_floating_icon\"><i class='fas fa-rocket'><\/i><\/div>\n        <\/div>\n      <\/div>\n      <div class=\"ue_timeline_item_icon_holder\">\n                                             <div class=\"ue_text_one\">3<\/div>\n             <div class=\"ue_text_two\"><\/div>\n             <div class=\"ue_text_three\"><\/div>\n              <\/div>\n      \n      <div class=\"ue_timeline_item_icon_line\">\n      \t<div class=\"ue_timeline_item_icon_line_mask ue_timeline_item_line_icon_holder\">\n          <div class=\"ue_timeline_item_line_floating_icon ue_timeline_floating_icon\"><i class='fas fa-rocket'><\/i><\/div>\n        <\/div>\n      <\/div>\n      \n    <\/div>\n    <div class=\"ue_timeline_item_spacer\">\n        \t<\/div>\n  <\/div>\n\n<div class=\"ue_timeline_item elementor-repeater-item-bb7ca56 \" id=\"uc_unlimited_timeline_elementor_cb60954_item4\">\n    <div class=\"ue_timeline_item_content\">\n      \n      <div class=\"ue_timeline_item_content_main\">\n        \n                \n        <div class=\"ue_timeline_item_content_inside\">\n                <div class=\"ue_timeline_item_title\" >R\u00e9tention client<\/div>                <div class=\"ue_timeline_item_text\"><p>Enqu\u00eates de satisfaction, notifications de r\u00e9engagement, r\u00e9ponses aux r\u00e9clamations, offres de r\u00e9tention personnalis\u00e9es, notifications proactives en cas d'incident de service et campagnes de pr\u00e9vention du churn.<\/p><\/div>\t\n      \t          \n        <\/div>\n              <\/div>\n      \n            \n      <div class=\"ue_timeline_item_pointer_spacer\"><\/div>\n      \n    <\/div>\n  \n    <div class=\"ue_timeline_item_icon\">\n      <div class=\"ue_timeline_item_icon_line_offset\">\n      \t<div class=\"ue_timeline_item_icon_line_offset_mask ue_timeline_item_line_icon_holder\">\n          <div class=\"ue_timeline_item_line_floating_icon-offset ue_timeline_floating_icon\"><i class='fas fa-rocket'><\/i><\/div>\n        <\/div>\n      <\/div>\n      <div class=\"ue_timeline_item_icon_holder\">\n                                             <div class=\"ue_text_one\">4<\/div>\n             <div class=\"ue_text_two\"><\/div>\n             <div class=\"ue_text_three\"><\/div>\n              <\/div>\n      \n      <div class=\"ue_timeline_item_icon_line\">\n      \t<div class=\"ue_timeline_item_icon_line_mask ue_timeline_item_line_icon_holder\">\n          <div class=\"ue_timeline_item_line_floating_icon ue_timeline_floating_icon\"><i class='fas fa-rocket'><\/i><\/div>\n        <\/div>\n      <\/div>\n      \n    <\/div>\n    <div class=\"ue_timeline_item_spacer\">\n        \t<\/div>\n  <\/div>\n\n<div class=\"ue_timeline_item elementor-repeater-item-2ae9a0f \" id=\"uc_unlimited_timeline_elementor_cb60954_item5\">\n    <div class=\"ue_timeline_item_content\">\n      \n      <div class=\"ue_timeline_item_content_main\">\n        \n                \n        <div class=\"ue_timeline_item_content_inside\">\n                <div class=\"ue_timeline_item_title\" >Recouvrement des paiements<\/div>                <div class=\"ue_timeline_item_text\"><p>Rappels de courtoisie, premi\u00e8res notifications de retard, propositions de solutions de paiement, confirmations de paiement et avis de suspension de service.<\/p><\/div>\t\n      \t          \n        <\/div>\n              <\/div>\n      \n            \n      <div class=\"ue_timeline_item_pointer_spacer\"><\/div>\n      \n    <\/div>\n  \n    <div class=\"ue_timeline_item_icon\">\n      <div class=\"ue_timeline_item_icon_line_offset\">\n      \t<div class=\"ue_timeline_item_icon_line_offset_mask ue_timeline_item_line_icon_holder\">\n          <div class=\"ue_timeline_item_line_floating_icon-offset ue_timeline_floating_icon\"><i class='fas fa-rocket'><\/i><\/div>\n        <\/div>\n      <\/div>\n      <div class=\"ue_timeline_item_icon_holder\">\n                                             <div class=\"ue_text_one\">5<\/div>\n             <div class=\"ue_text_two\"><\/div>\n             <div class=\"ue_text_three\"><\/div>\n              <\/div>\n      \n      <div class=\"ue_timeline_item_icon_line\">\n      \t<div class=\"ue_timeline_item_icon_line_mask ue_timeline_item_line_icon_holder\">\n          <div class=\"ue_timeline_item_line_floating_icon ue_timeline_floating_icon\"><i class='fas fa-rocket'><\/i><\/div>\n        <\/div>\n      <\/div>\n      \n    <\/div>\n    <div class=\"ue_timeline_item_spacer\">\n        \t<\/div>\n  <\/div>\n\n<div class=\"ue_timeline_item elementor-repeater-item-6304f28 \" id=\"uc_unlimited_timeline_elementor_cb60954_item6\">\n    <div class=\"ue_timeline_item_content\">\n      \n      <div class=\"ue_timeline_item_content_main\">\n        \n                \n        <div class=\"ue_timeline_item_content_inside\">\n                <div class=\"ue_timeline_item_title\" >Communications transactionnelles<\/div>                <div class=\"ue_timeline_item_text\"><p>Factures &amp; relev\u00e9s, contenus interactifs explicatifs, notifications de service, communications l\u00e9gales, communications du service client et facturation \u00e9lectronique.<\/p><\/div>\t\n      \t          \n        <\/div>\n              <\/div>\n      \n            \n      <div class=\"ue_timeline_item_pointer_spacer\"><\/div>\n      \n    <\/div>\n  \n    <div class=\"ue_timeline_item_icon\">\n      <div class=\"ue_timeline_item_icon_line_offset\">\n      \t<div class=\"ue_timeline_item_icon_line_offset_mask ue_timeline_item_line_icon_holder\">\n          <div class=\"ue_timeline_item_line_floating_icon-offset ue_timeline_floating_icon\"><i class='fas fa-rocket'><\/i><\/div>\n        <\/div>\n      <\/div>\n      <div class=\"ue_timeline_item_icon_holder\">\n                                             <div class=\"ue_text_one\">6<\/div>\n             <div class=\"ue_text_two\"><\/div>\n             <div class=\"ue_text_three\"><\/div>\n              <\/div>\n      \n      <div class=\"ue_timeline_item_icon_line\">\n      \t<div class=\"ue_timeline_item_icon_line_mask ue_timeline_item_line_icon_holder\">\n          <div class=\"ue_timeline_item_line_floating_icon ue_timeline_floating_icon\"><i class='fas fa-rocket'><\/i><\/div>\n        <\/div>\n      <\/div>\n      \n    <\/div>\n    <div class=\"ue_timeline_item_spacer\">\n        \t<\/div>\n  <\/div>\n \n<\/div>\n<!-- end Unlimited Timeline -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-16a040e e-flex e-con-boxed e-con e-parent\" data-id=\"16a040e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a902c57 elementor-widget elementor-widget-heading\" data-id=\"a902c57\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Impact v\u00e9rifi\u00e9 : Les r\u00e9sultats d'un parcours r\u00e9ellement connect\u00e9<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f3991e1 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"f3991e1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Ce n&rsquo;est pas de la th\u00e9orie ; ce sont les r\u00e9sultats mesurables obtenus par nos clients. En personnalisant l&rsquo;ensemble du parcours \u2014 de l&rsquo;onboarding \u00e0 la r\u00e9tention \u2014 un grand acteur des services financiers a obtenu :<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4a83d4cf e-flex e-con-boxed e-con e-parent\" data-id=\"4a83d4cf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-34b0ec3e e-grid e-con-full e-con e-child\" data-id=\"34b0ec3e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<a class=\"elementor-element elementor-element-1882c897 e-con-full e-flex e-con e-child\" data-id=\"1882c897\" data-element_type=\"container\" data-e-type=\"container\" href=\"https:\/\/doxee.com\/platform\/design\/\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5e7661df elementor-widget elementor-widget-heading\" data-id=\"5e7661df\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">+45 %<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3bd36335 elementor-widget elementor-widget-text-editor\" data-id=\"3bd36335\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>d&rsquo;engagement client<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1db01bce elementor-widget elementor-widget-text-editor\" data-id=\"1db01bce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>en rempla\u00e7ant des messages statiques par des contenus interactifs et pilot\u00e9s par l&rsquo;IA, adapt\u00e9s en temps r\u00e9el au comportement des utilisateurs.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t<a class=\"elementor-element elementor-element-7a8f5ede e-con-full e-flex e-con e-child\" data-id=\"7a8f5ede\" data-element_type=\"container\" data-e-type=\"container\" href=\"https:\/\/doxee.com\/platform\/design\/\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4a4a587d elementor-widget elementor-widget-heading\" data-id=\"4a4a587d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">-25 %<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4818812c elementor-widget elementor-widget-text-editor\" data-id=\"4818812c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>de r\u00e9clamations clients<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-79857c73 elementor-widget elementor-widget-text-editor\" data-id=\"79857c73\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>gr\u00e2ce \u00e0 des communications proactives et claires (comme des vid\u00e9os explicatives de facture) qui r\u00e9pondent aux questions avant qu&rsquo;elles ne surviennent.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t<a class=\"elementor-element elementor-element-3c12ccac e-con-full e-flex e-con e-child\" data-id=\"3c12ccac\" data-element_type=\"container\" data-e-type=\"container\" href=\"https:\/\/doxee.com\/platform\/design\/\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7ad0ad76 elementor-widget elementor-widget-heading\" data-id=\"7ad0ad76\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">-10 %<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6f0effb0 elementor-widget elementor-widget-text-editor\" data-id=\"6f0effb0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>de churn client<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3bc5c92d elementor-widget elementor-widget-text-editor\" data-id=\"3bc5c92d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>en utilisant l&rsquo;analyse pr\u00e9dictive pour identifier les clients \u00e0 risque et d\u00e9clencher automatiquement des campagnes de r\u00e9tention personnalis\u00e9es.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-432d9bc9 e-con-full mesh e-flex e-con e-parent\" data-id=\"432d9bc9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-92c3d02 e-flex e-con-boxed e-con e-child\" data-id=\"92c3d02\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-128d44f1 elementor-widget elementor-widget-heading\" data-id=\"128d44f1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pr\u00eat(e) \u00e0 orchestrer votre parcours client ?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-31662b6f elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"31662b6f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Parlons strat\u00e9gie. R\u00e9servez une session de 30 minutes : nous cartographierons l&rsquo;un de vos parcours cl\u00e9s avec la Doxee Platform pour vous montrer exactement o\u00f9 automatiser, personnaliser et g\u00e9n\u00e9rer un impact imm\u00e9diat.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-11f7b052 e-con-full e-flex e-con e-child\" data-id=\"11f7b052\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1a85c1f3 elementor-widget elementor-widget-button\" data-id=\"1a85c1f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/doxee.com\/fr\/ressources\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Lien vers la page ressources<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7b942d0f elementor-widget elementor-widget-button\" data-id=\"7b942d0f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/doxee.com\/fr\/contact\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Lien vers formulaire de contact<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Offrez des exp\u00e9riences clients omnicanales enrichies par l&rsquo;IA Avec la Doxee Platform\u00ae, les entreprises remplacent des environnements de communication internes complexes par une base unifi\u00e9e, intelligente et propuls\u00e9e par l&rsquo;IA. De la conception \u00e0 la diffusion, chaque interaction devient coh\u00e9rente, contextuelle et mesurable \u2014 \u00e0 grande \u00e9chelle. D\u00e9couvrez L&rsquo;avantage Doxee :des parcours fragment\u00e9s \u00e0 des [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":36234,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"class_list":["post-36242","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/doxee.com\/fr\/wp-json\/wp\/v2\/pages\/36242","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/doxee.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/doxee.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/doxee.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/doxee.com\/fr\/wp-json\/wp\/v2\/comments?post=36242"}],"version-history":[{"count":0,"href":"https:\/\/doxee.com\/fr\/wp-json\/wp\/v2\/pages\/36242\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/doxee.com\/fr\/wp-json\/wp\/v2\/pages\/36234"}],"wp:attachment":[{"href":"https:\/\/doxee.com\/fr\/wp-json\/wp\/v2\/media?parent=36242"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}