Doxee, the Italian leader in the digitalization and dematerialization of document processes in CCM (Customer Communications Management) and in Digital Customer Experience, and Zuora, a leading provider of software for the management of subscription-based business models, have formalized an important business partnership at a regional level.
Through the partnership, Doxee and Zuora can now offer global SME and Enterprise customers fully digital management of payment and invoicing subscription-based processes.
“Zuora is pleased to partner with Doxee to offer companies a ready-to-go streamlined solution for customer engagement, billing management and invoice settlement for services and subscription revenues”, Marco Cesare, Regional Director Italy & Iberia @ Zuora.
Moreover the customers will benefit from advanced services for personalized video and micro-sites that enable a truly omnichannel Digital Customer Experience.
Doxee produces and processes 6 billion documents for some of the world’s largest corporations and to date has provided digital archiving of 80 millions pages. Doxee manages 10% of electronic invoices for public administration offices and 20% of the overall e-invoices traffic, throughout Italy per year.
“The agreement with Zuora constitutes a crucial response to the market for end-to-end solutions of subscription-based services. We are confident that this partnership will be a milestone in the combined management of invoicing and digital processes for the provision of subscription-based services.” according to Enrico Celotto, Global Marketing Director @ Doxee