Doxee has been recognized as a Leader in the SPARK Matrix™ for Customer Communication Management (CCM), 2025 report by QKS Group, a global advisory and research firm focused on providing strategic insights into the technology market.
The SPARK Matrix™ evaluates top CCM vendors worldwide based on two key criteria: technology excellence and customer impact. Doxee earned its leadership position through the strength of its cloud-native platform, advanced workflow orchestration capabilities, and innovative interactive technologies that support scalable, personalized communications.
According to QKS analysts, Doxee is “redefining modern CCM by blending data-driven personalization, AI-assisted content creation, and cross-channel engagement in a seamless platform.” Innovations such as Pvideo® and Endpoint Customer Journey Management enable companies to go beyond messaging and build meaningful, connected experiences across every customer touchpoint.
The report also highlights Doxee’s growing maturity in core areas like document intelligence and compliance, making it a trusted partner for enterprises with high-volume, complex communication needs.