Doxee is a partner sponsor of the Eudata Customer Contact 2021 event on September 16.

The event is dedicated to the world of Customer Experience and the technologies that integrate the various solutions of Eudata’s partners, along with direct experiences shared by important customers.

Thanks to its long-term partnership with Eudata, Doxee offers companies technological innovation through its Doxee Pvideo® and Doxee Pweb® products for multi-channel digital management of end customer relationships.

The relationship with customers has evolved thanks to the technological developments available today and the wide variety of devices with which the user interacts with brands. Consumers will increasingly prefer digital conversations and relationships that are tailored to their needs and preferred methods. For these reasons, it is essential to understand which technologies allow companies to manage an increasingly targeted relationship that is capable of addressing valuable content that is personalized for each customer, thus enhancing the experience for the user and profitability for the brand.

These issues will be discussed in a presentation by Doxee’s Francesco Compiani, Interactive Experience Product Manager. The session, “How to build a lasting relationship with your customers through a personalized digital customer experience” will highlight the success factors for using personalized content to support digital customer care.

During the event, attendees will have the chance to meet Doxee specialists and learn more about the Customer Experience, multichannel, AI, and personalized video distributed through chatbots.

We look forward to seeing you at the Hotel La Palma in Stresa on September 16.