Doxee is sponsoring the November 2020 edition of #ilCliente, promoted by ABI and dedicated to the relationship between the financial world and retail customers.

Doxee will sponsor this virtual event, and will take part in the roundtable discussion, “Emotions and Technologies as winning strategies” to be held November 26.

In the new service model, the richness of channels makes it possible for companies to develop increasingly personalized, exciting, and engaging relationships. Advanced technologies open new avenues for data collection and analysis for an increased customer experience. New territories of dialog in different formats and languages are opening up to get closer to customers in the changing economic and social context. Open banking also helps open development paths or an even more relevant relationship in the daily life of customers.

Francesco Compiani, Doxee’s Product Manager interactive experience, will present “Data-telling, from data to relationships. How to build a hyper-personalized and bi-directional dialog with your customers.” 

The technologies supporting the creation of dynamic communications start from data, the great heritage that companies must be able to enhance, combine, and optimize to create personalized and interactive videos to enhance customer facing communications, involving them and obtaining the highest conversion rates.

Join us for the roundtable:

#theClient

November 26, 2.30 p.m.

Parallel 1 – Room 2

Data-telling, from data to relationships. How to build a hyper-personalized and bi-directional dialog with your customers.