How much is the global insurance market worth? It’s hard to give precise figures, but we can start with a report from the Insurance Information Institute, which found that the […]
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Back to blogUpdated on 07/12/2022 The insurance industry is one of the pillars of the global economic system. It’s hard to produce firm estimates, but according to the Insurance Information Institute, the […]
Is it possible to talk about customer engagement in the banking sector, a sector that is perceived as technical, complex and, in a certain sense, inaccessible ? Not only is […]
The growing attention of companies to the creation of an effective and responsive system of personalized recommendations is part of a context in which, in order to build a solid […]
In the banking sector, touchpoints are a fundamental aspect of the business, since they represent the way, the channel, with which the bank speaks to its clients and reaches them […]
Having emerged in the sharing economy, rental has managed to carve out a space for itself within the complex system of daily transactions, and it has established itself as an […]
The car rented for the last touring vacation, the evening dress that allowed us to go to the super elegant ceremony without spending an astronomical amount of money, the very […]
Updated on 07/11/2022 CCM personalized communications are undoubtedly one of the most interesting possibilities that companies can take advantage of to grow their business. In fact, communication through a Customer […]
Updated on 07/11/2022 Multichannel communication is an objective that all companies must pursue over the short and medium term in order to be competitive and, above all, to live up […]
Today, the vision of companies is becoming increasingly customer-centric. At the beginning of the year in looking ahead to the trends for 2021, we focused on the role of humans […]