Creating and developing a B2B customer experience strategy may seem simple, but it can be difficult if you’re not working with the right partner. Doxee Pvideo® personalized videos have the […]
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Back to blogUpdated on 09/01/2023 Predictive analytics tools in the utility industry The Churn rate in the market of water, electricity and gas suppliers is constantly – and dangerous – increasing. The […]
Updated on 05/12/2022 Innovating in content-based digital communication tools is not easy, and even more so in an industry such as insurance where there is increased competition for the online […]
Marketing departments are collecting and working with more data than ever before and new technologies are making that data ever more accessible and useful for insight and decision making. This means […]
Updated on 05/12/2022 In web marketing insurance, today, the competition can not be based only on pricing policies, but needs trust and stable relationships to which to support marketing actions […]
Updated on 27/04/2022 Introduction to customer experience in banking Customer experience can be a fundamental lever for customer retention in the banking sector as long as you follow some digital […]
Updated on 28/04/2022 Digital transformation in the banking sector Digital transformation is changing the face of financial institutions, bringing them closer to the needs of their customers. However, this is […]
Updated on 22/12/2022 The Churn rate in the free market One of the biggest challenges for utilities and energy companies in the new liberalized and hyper-competitive market is to lower […]
Updated on 05/12/2022 “If you hold a customer’s hand for 90 days, they’ll be loyal for life.” This phrase by John Jantsch, American author and marketing consultant, is often cited […]
Updated on 20/02/2023 In modern marketing, the customer journey is defined as “the complete sum of experiences that customers go through when interacting with your company and brand.” “The full […]