The purpose of marketing is to connect your business with current and future customers. And while there are a lot of ways to do that, today’s digital marketing best practices […]
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Back to blogIntroduction In the utility sector, digital communication has become critical for implementing effective up-selling strategies. According to Allied Market Research, the global digital utility market was valued at $141 billion […]
In recent years, digitalization in the utility sector has revolutionized business and operational models, particularly impacting the integrated and digital billing cycle. Projections indicate that global IT spending for utilities […]
The digital revolution is redefining the utility industry, transforming challenges into opportunities and radically changing the dynamics of interactions between companies and their customers. In the digital age, the quality […]
There are many obstacles that threaten to slow down and impoverish the policy generation process. One such obstacle, which is particularly insidious because it undermines the long-term customer relationship, is […]
In the insurance industry, continuing to produce and distribute paper documents, rather than a rational choice, testifies to a lack of awareness with respect to the serious environmental and financial […]
In the complex landscape of insurance communications, template management across touchpoints, from policy contracts to claim resolution tutorials, has been a crucial challenge for years. The wide variety of interactions, […]
Being able to communicate effectively is an important lever for economic growth for companies in any industry, and the Utilities sector is no exception. At a time when maximizing efficiency […]
Today, customers expect much more from telco companies than just the ability to connect. In fact, they demand experiences that are uniquely designed to meet their specific needs and preferences. […]
In the insurance industry, efficient and accurate document generation is critical to maintaining compliance, improving customer experience, and streamlining internal processes. Customer Communications Management (CCM) systems allow companies to achieve […]