One Communication Platform. Seamless Journeys.
Where enterprise communication becomes a strategic advantage.
In today’s complex digital landscape, communication is no longer just a function — it’s your competitive edge in a digital-first world.
Discover the Value of the Doxee Platform®
75 %
Operating Cost Cut
Cut costs dramatically by consolidating multiple systems into one powerful, scalable platform.
45 %
Uplift in Customer Engagement
By replacing static messages with interactive, AI-driven content that adapted to real-time user behaviour.
2 x
Faster Time-to-Production
With scalable infrastructure,business units launch and adapt communication workflows twice as fast, boosting agility.
Design
Engagement
Empower your teams to deliver engaging customer communications through personalized, interactive, and measurable content and workflows. The Engagement module enables organizations to design and deploy interactive documents, videos, forms, and microsites that drive stronger customer relationships and measurable outcomes.
Insights
Measure, analyze, and optimize customer engagement, process performance, and channel effectiveness. The Insights module transforms data into strategic decisions, providing real-time visibility into customer behavior, process efficiency, and channel impact. With unified dashboards and advanced analytics, teams can spot trends faster and act with confidence.
Integration
Seamlessly integrate leading CRMs and ERPs through vendor-certified marketplace apps, pre-built connectors, and open standard APIs. The Integration module accelerates processes, eliminates silos, and delivers a consistent experience at every touchpoint. This unified approach reduces complexity, accelerates deployment, and ensures data consistency across your ecosystem.
Automation
Streamline communication workflows with scalable automation. The Automation module boosts performance and accelerates time-to-ROI, from data ingestion to production, from omnichannel distribution to secure archiving. Automation scales effortlessly to handle high-volume operations while maintaining reliability and compliance.
Administration
Modernize and centralize the control of the Doxee Platform®. The Administration module manages user access, resource allocation, and platform monitoring to ensure secure and efficient operations across communication processes. Comprehensive visibility and control help IT and business teams govern resources and enforce security standards.
AI Foundation
Empower communication design and customer operations through AI across the entire platform. The AI Foundation module brings state-of-the-art learning models and a customer data hub to accelerate design, content migration, and customer engagement initiatives. With AI power, organizations unlock new efficiencies and personalized customer experiences at scale.
Why Enterprises Choose Doxee
The Doxee Platform is built to solve real-world complexity with secure, scalable, and intelligent technology.
Enterprise Cloud-Native Architecture
Centralize, rationalize, and modernize communication platforms into an elastic, secure, and cloud-based one platform. Deploy on-premises, or on public, private, or hybrid cloud, while maintaining governance, performance, and compliance. Increase availability and reliability, and cut Total Cost of Ownership (TCO) with full control of communications.
AI-Powered Personalized & Interactive Customer Experience
Transform static messaging into personalized, two-way dialogs with customers. Use AI-powered interactive documents, microsites, forms, and videos to engage customers, collect real-time insights, and drive loyalty and revenue growth at scale.
Built-in Visual Data Management
Integrated visual no-code ETL that connects multiple data sources with any touchpoints. Intelligent visual mapper for complex data-driven business logics. Business proofing tools for in-production quality assurance.
Automated Omnichannel Journeys
Ensure consistency, traceability, and measurable omnichannel communications through all touchpoints, including e-mail, SMS, Apps, videos, forms, microsites, and print with the ‘one platform’. Use behavioral, process, and channel insights to optimize costs, time-to-ROI, customer experience, and conversions.
Fast Onboarding for Business
Business teams can use no-code AI-assisted visual tools to design and launch communications without interdependencies. Compress communication lifecycles from months to days, adapt faster to market changes, and accelerate innovation.
Native CRM/ERP Integration & Open Standard
Embed Doxee Platform® capabilities directly into Salesforce®, SAP®, and Microsoft Dynamics 365 with vendor-certified marketplace apps, or pre-built connectors and API. Use open standards, including XML, XSLT, XSL-FO, and BPMN for a smooth migration without vendor lock-in.
Accessibility, Sustainability & Regulatory Compliance
Ensure secure, traceable, and fully accessible communications aligned with GDPR, WCAG, PDF/UA, and ISO guidelines. Reduce CO2 emissions with digital delivery and certified impact reporting.
Self-paced Learning with Doxee University
Accelerate technology enablement with online certified video training and product knowledge base. Follow the ‘Learning in the Flow of Work’ paradigm to accelerate the time-to-ROI.
Many Solutions. One Orchestrated Core.
Consolidate & Modernize Any-Prem CCM Platform
Eliminate silos and legacy systems by centralizing customer communications on one scalable platform to reduce complexity and costs.
Empower Omnichannel Customer Experiences with AI
Deliver relevant, personalized communications across all channels using AI to increase engagement, satisfaction, and customer retention.
Legal Retention & Trust Services
Ensure compliant communication processes with certified archiving and trust services to reduce risk and guarantee legal accountability.
Move to a Scalable Outsourcing Model
Adopt flexible deployment with optional managed services to modernize communications, reduce IT burden, and accelerate transformation at scale.
Are You Ready to Transform Your Customer Communication?
Let’s orchestrate your next step — unify your systems, use AI to personalize every touchpoint, and deliver compliant communications at scale with one platform.
