Privacy Policy

(EU Regulation 2016/679 – General Data Protection Regulation – GDPR) 

Data Controller 
The Data Controller is Doxee. – Via Virgilio 48/B, 41123 Modena. Doxee has appointed its own Data Protection Officer (DPO) who can be contacted by email at dpo@doxee.com. 

Purposes of the processing 
The data is processed only to perform the service you have requested (e.g. send material, subscribe to the webinar, contact you for a demo). With your consent, the data is processed in order to carry out the profiling necessary to offer materials based on your interest or services that meet your needs, and to contact you over the phone. 

Purposes and legal basis of the processing 

Data processed 

Navigation data acquired through communication protocols (IP addresses, resources used for access, time of request, downloaded file) 

First name and last name and email address provided by filling in the form for the request of information materials (newsletter, ebook, etc.). 

Telephone/cell phone number, LinkedIn page 

Data on the company in which the data subject operates provided by filling in the proposed form and information about the data subject through cookies and navigation on the site 

Purpose of processing 

Allow use of the site and to ensure that it is working properly. 

Send the requested materials and propose new ones to the interested party 

Contact the data subject in order to propose Doxee’s services. 

Acquire information about the data subject and associate it with that provided directly in order to carry out the necessary profiling to propose materials of interest or to contact him to propose the Doxee services that best suit his needs. 

Relevant law 

Legitimate interest (art. 6 paragraph 1 letter f) of the EU Regulation 

Execution of a contract to which the data subject is a party (art. 6 paragraph 1 letter b) of the EU Regulation and art. 130 paragraph 4 of Legislative Decree 196/03). using the “Subscription page” linked in each email communication sent by Doxee. 

Consent to processing (art. 6 paragraph 1 letter a) of the EU Regulation). Consent is freely given and may be revoked at any time. 

Consent to processing (art. 6 paragraph 1 letter a. of the EU Regulation). Consent is freely given and may be revoked at any time. 

Retention Period Data are retained for 24 months after the user’s last contact. 

In the event of disputes and litigation, Personal Data may be retained by Doxee for a period longer than that indicated above, i.e. for the prescriptive term provided for by law for the protection of related rights, subject in any case to longer retention periods provided for by specific industry regulations (including the provisions of Article 2946 Civil Code). 

Data recipients Data may be disclosed: 

  1. To those persons (e.g. administrative, judicial, supervisory and control authorities) to whom such communication must be made in fulfilment of an obligation laid by law, regulation or EU legislation; 
  2. Third parties, service providers appointed as data processors and following specific instructions.

 

Individual belonging to the following categories may becaome aware of your data, in their capacity as persons authorised to process personal data, with regard to the data necessary for the performance of the tasks assigned to them: employees of the Data Controller, trainees, consultants and employees of external companies appointed as data processors. 

Profiling 

The data provided by the user and acquired through cookies and site navigation are used for profiling purposes. 

Purpose and logic of Profing is carried out exclusively for the purpose of assessing the user’s interest in the proposed materials and services of Doxee in order to contact the user directly only in cases where it is confirmed. 

Transfer of personal data outside the European Union 

Doxee uses a number of data management platforms (HubSpot e Salesforce) that reside in the United States and to which third parties from outside the EU may also have access for the provision of related services. 

Adequate Safeguards The transfer of data is guaranteed in accordance with Chapter V of the EU Regulation by the cocnlusion of a data protection agreement between the providers HubSpot and Salesforce and Doxee that incorporates Standard Contractual Clauses required by the European Commission. 

Place where guarantees are available 

Warranty 

Web Address 

Data Protection Agreement between HubSpot Inc. and Doxee spa 

Link 

Data Protection Agreement between Salesforce Inc. and Doxee spa 

Link 

Rights of the data subject 

In order to exercise his/her rights, the data subject may write to the email address dataprotection@doxee.com or, alternatively, he/she may contact the Data Protection Officer by writing to the email address dpo@doxee.com. 

The interested party has the right to object at any time to the sending of promotional communications by email through the subscription management page, which can be reached through the “Unsubscribe” link present in every email communication sent by Doxee. 

Should you find that your Data is being processed in breach of the law, you always have the right to lodge a complaint with the national Data Protection Authority, in particular in the state of your habitual residence (in Italiy www.garanteprivacy.it), or in any other EU or EEA conuntry. 

Changes and updates 

Doxee reserves the right to change the content of this privacy policy, even in the face of changes in the law, and in the event of such changes shall promptly inform the person concerned. 

Last update: 09 December 2024 

“Doxee is redefining what modern CCM should look like—bridging data-driven personalization, AI-assisted content creation, and interactive experiences into a seamless platform.The innovations like Pvideo® and Endpoint Customer Journey Management, it empowers organizations not just to communicate, but to connect meaningfully across every channel. Its robust process automation and integration-first approach make it one of the most forward-thinking platforms in the CCM space today.”

Saurabh Raj | Senior Analyst at QKS Group