Automation. Scale Processes to Omnichannel Experiences.

Automate workflows and orchestrate omnichannel touchpoints from a single control layer. Trigger actions in real time, route information intelligently, and securely capture every communication to cut costs and ensure a consistent experience.

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Process Engine

Automate Complex Processes with Elastic Scalability

One Engine for Multiple Processes

Coordinate tasks, data, and services across any batch, on-demand, or interactive process.

Monitoring and Reporting

Track process execution, performance, and compliance through real-time dashboards.

Elastic Scalability

Handle high-volume production with a scalable environment based on Kubernetes.

Flexible Deployment

Run processes on cloud, hybrid, or on-premises environments with full portability.

Human Task Management

Integrate user approvals, inputs, and interactions within automated processes.

Event-Driven Processing

Trigger processes automatically in response to business or system events.

Omnichannel Engine

Unify Messaging Through Scalable Omnichannel Delivery

Omnichannel Delivery

Send communications seamlessly across email, SMS, web, mobile, and print.

Real-Time Routing

Automatically choose best channel based on customer data.

Personalized Messaging

Tailor content dynamically to individual customer preferences.

eInvoiving & eSignature

Digital transactions through electronic invoicing, legally binding e-signatures, and secure certified delivery.

Channel Orchestration

Manage delivery timing and sequence across multiple touchpoints.

Scalable Throughput

Support high-volume communications with enterprise-grade reliability.

Digital Archive

Store Customer Communications with Secure Archive

Long-Term Archival

Ensure integrity and accessibility of records over decades.

Automated Retention Policies

Apply configurable rules to manage document lifecycle automatically.

Multi-Format Support

Archive PDFs, Word, images, XML, and other enterprise document types.

Secure Links

Retrieve documents anywhere through secure, personalized URLs.

Advanced Search

Retrieve documents quickly with metadata and document categories.

Audit Trail

Track every access, change, or deletion with detailed logs.

Customizable Document Categories

Define custom document categories with tailored metadata and retention rules.

Encrypted Storage

Protect business documents with encrypted, tamper-proof digital archiving.

One Platform. Endless Possibilities.

Navigate across all Doxee Platform modules to see the full power of the one platform in action.

Many Solutions. One Orchestrated Core.

Consolidate & Modernize Any-Prem CCM Platform

Eliminate silos and legacy systems by centralizing customer communications on one scalable platform to reduce complexity and costs.

Empower Omnichannel Customer Experiences with AI

Deliver relevant, personalized communications across all channels using AI to increase engagement, satisfaction, and customer retention.

Electronic Invoicing & Trust Services

Ensure compliant communication processes with Electornic Archiving and Trust Services to reduce risk and guarantee legal accountability.

Move to a Scalable Outsourcing Model

Adopt flexible deployment with optional managed services to modernize communications, reduce IT burden, and accelerate transformation at scale.

Are You Ready to Transform Your Customer Communication?

Let’s orchestrate your next step — unify your systems, use AI to personalize every touchpoint, and deliver compliant communications at scale with one platform.

“Doxee is redefining what modern CCM should look like—bridging data-driven personalization, AI-assisted content creation, and interactive experiences into a seamless platform.The innovations like Pvideo® and Endpoint Customer Journey Management, it empowers organizations not just to communicate, but to connect meaningfully across every channel. Its robust process automation and integration-first approach make it one of the most forward-thinking platforms in the CCM space today.”

Saurabh Raj | Senior Analyst at QKS Group