Empower OmnichannelCustomer Experiencewith AI
With Doxee Platform®, enterprises replace the internal complex communication landscape with a unified, AI-powered foundation for customer communications. From design to delivery, every interaction becomes consistent, contextual, and measurable — at scale.
The Doxee Advantage:From Fragmented Actions to Orchestrated Journeys
Empower Your Teams, Not Your IT Tickets.
Intuitive and AI-assisted, no-code interfaces allow marketing, service, and operations teams to design, adapt, and launch communications on their own—accelerating time-to-market without adding IT backlog.
Engage with Context and Interactivity.
Move beyond static personalization. With AI-powered design tools, interactive videos, and microsites, you can deliver dynamic, data-driven experiences that resonate with each customer in real time.
Execute your Strategy, Reach every Touchpoint.
Define your communication logic once. Doxee Platform® automatically orchestrates and delivers it across every channel—email, SMS, interactive video, microsites, or print—ensuring consistency at every touchpoint.
See the “Why” Behind Every Interaction.
Built-in analytics transform customer behavior into actionable insights. Track engagement, optimize journeys, and demonstrate ROI with clear, data-driven reporting.
See the Journey in Action
From the first welcome to the final retention effort, Doxee brings consistency and expertise to every critical moment.
Contract proposals & e-signature, policies, opt-ins, order confirmations, welcoming new customers and
product & services explainers.
Expiration alerts, renewal reminders, contract renewal, behavior-triggered offers and Loyalty-linked exclusive deals.
Welcoming to loyalty programs, points balance updates, exclusive offers, birthdays or anniversaries, invitations to special events, reward campaigns and newsletters with tips.
Satisfaction surveys, re-engagement notifications, responses to claims, personalized retention offers, proactive service issue notifications and churn prevention campaigns.
Friendly reminders, first overdue notices, payment solutions proposals, payment confirmations and service disconnection notices.
Bills & statements, interactive explainers, service notifications, legal communications, customer care communications and e-invoicing
Proven Impact: The Results of a Truly Connected Journey
This isn’t theory; it’s the measurable outcome our clients achieve.
By personalizing the entire journey from onboarding to retention, a leading financial services provider achieved:
45 %
Uplift in Customer Engagement
by replacing static messages with interactive, AI-driven content that adapted to real-time user behavior.
25 %
Reduction in Customer Complaints
because proactive, clear communications (like video bill explainers) answered questions before they were even asked.
10 %
Decrease in Customer Churn
by using predictive analytics to identify at-risk customers and automatically trigger personalized retention campaigns.
Ready to Orchestrate Your Customer Journey?
Let’s talk strategy. Book a 30-minute session, and we’ll map one of your key customer journeys
to the Doxee platform, showing you exactly where you can automate, personalize, and drive immediate impact.
