The Analyst Perspective

Recognised as a CCM leader by top research firms — QKS, Aspire, Gartner, Forrester and IDC. 

Why Analysts Choose Doxee

For more than a decade, leading research firms have acknowledged our technology excellence and forward-looking vision in Customer Communication Management (CCM) and Digital Customer Experience (DCX). The latest reports validate the Doxee Platform’s cloud-native, AI-powered, integration-first strategy, positioning us as the partner of choice for digital engagement transformation. 

Most Recent Recognitions

2025 | LEADER

QKS – SPARK Matrix™

Customer Communication Management 

2025 | LEADER

Aspire Leaderboard

SaaS CCM – Global

2025 | LEADER

Aspire Leaderboard

AnyPrem CCM – Global

2024 | LEADER

QKS – SPARK Matrix™

Customer Communication Management 

2024 | LEADER

Aspire Leaderboard

SaaS CCM – Global

2023 | LEADER

QKS – SPARK Matrix™

Customer Communication Management 

“Doxee is redefining modern CCM by blending data-driven personalization, AI-assisted content creation and interactive experiences inside a single, scalable platform.”
Saurabh Raj
Senior Analyst, QKS

Value Drivers Highlighted by Analysts

Book a Demo and see why QKS and Aspire place us in the Leader Quadrant

Our Position Today

Continued investment in cloud-native architecture, generative AI and interactive journeys drives analyst consensus that the Doxee Platform leads the market in: 

“Doxee is redefining what modern CCM should look like—bridging data-driven personalization, AI-assisted content creation, and interactive experiences into a seamless platform.The innovations like Pvideo® and Endpoint Customer Journey Management, it empowers organizations not just to communicate, but to connect meaningfully across every channel. Its robust process automation and integration-first approach make it one of the most forward-thinking platforms in the CCM space today.”

Saurabh Raj | Senior Analyst at QKS Group