Design once.Deliver everywhere.
Doxee Platform® Design is the AI-powered, no-code document composition software that lets business users create, personalise and orchestrate customer communications and processes from one platform.
Data Designer — data mapping & transformation software
Effortless data transformation.
No-code visual mapping
Drag-and-drop transforms data with no coding.
Real-time data preview
Instantly validate mappings and transformations.
Multi-format input
CSV, XML, PDF, AFP, TXT and flat files.
Built-in validation & error handling
Detects non-compliant structures and suggests fixes.
Intelligent data enrichment
Visualise conditional mapping logic by drag-and-drop.
Enterprise-grade integration
SAP®, Salesforce®, Zuora, Informatica Cloud, REST APIs, FTP and more.
Template Designer — template management software for reusable communications
Create consistent, reusable communication templates.
No-code WYSIWYG designer
Build template parts and graphic content, full page.
Intelligent content segmentation
Conditions, variables and repeat blocks to personalise at scale.
AI-assisted collaborative authoring
Co-edit one template with AI, versioning, history and comparison.
Interactive elements
Fields, checkboxes and signatures for interactive documents.
Reusable building blocks
centralise styles, logos and parts, on-brand.
Centralised test cases
Simulate input scenarios to validate template behaviour.
Video Designer — personalised & interactive video software
Turn complex messages into interactive video stories.
Visual storyboard editing
Design video timelines with scene and storyboard editors.
Dynamic data personalization
Insert customer-specific text, images or numbers into video.
AI script generation
Generate video scripts from prompts to speed production.
Interactive elements
Clickable buttons, pop-ups, links and calls-to-action.
AI multilingual voice-overs
Natural-sounding audio across multiple languages.
User-directed storytelling
Viewers choose narrative paths for personalised experiences.
Process Designer — communication workflow & document workflow software
Design automated communication workflows.
Visual workflow design
drag-and-drop BPMN 2.0 modelling.
Pipeline data management
Manipulate and pass data through each activity in execution.
Task orchestration
Connect predefined tasks into logical, sequential workflows.
Human interaction steps
User-guided tasks via web interface.
Reusable workflow components
Modular tasks and sub-processes for faster design.
Custom code support
Extend workflows with embedded Java or scripts.
One Platform. Endless Possibilities.
Navigate across all Doxee Platform modules to see the full power of the one platform in action.
Many Solutions. One Orchestrated Core.
Consolidate & Modernize Any-Prem CCM Platform
Eliminate silos and legacy systems by centralizing customer communications on one scalable platform to reduce complexity and costs.
Empower Omnichannel Customer Experiences with AI
Deliver relevant, personalized communications across all channels using AI to increase engagement, satisfaction, and customer retention.
Electronic Invoicing & Trust Services
Ensure compliant communication processes with Electornic Archiving and Trust Services to reduce risk and guarantee legal accountability.
Move to a Scalable Outsourcing Model
Adopt flexible deployment with optional managed services to modernize communications, reduce IT burden, and accelerate transformation at scale.
Are You Ready to Transform Your Customer Communication?
Let’s orchestrate your next step — unify your systems, use AI to personalize every touchpoint, and deliver compliant communications at scale with one platform.
FAQ
What is Doxee Platform® Design?
Doxee Platform® Design is the no-code, AI-powered document composition software within the Doxee Platform®. It lets business users create, personalise and orchestrate customer communications and processes — across documents, templates, video and workflows — from a single platform, with no coding.
What can you build with the Design module?
The Design module includes four visual tools: Data Designer to map and transform data, Template Designer to build reusable communication templates, Video Designer to create personalised interactive videos, and Process Designer to design automated BPMN 2.0 communication workflows.
Can business users design communications without coding?
Yes. Every Design tool is no-code and visual. Business users drag and drop to map data, build WYSIWYG templates, storyboard personalised videos and model BPMN 2.0 workflows — with AI-assisted authoring, versioning and validation — so teams design and manage thousands of communications without developers.
How does Video Designer personalise video?
Video Designer inserts customer-specific text, images and numbers into video, generates scripts with AI, adds multilingual AI voice-overs and interactive elements, and lets viewers choose their own narrative path — turning complex messages into personalised, interactive video stories at scale.
What data sources and formats does Data Designer support?
Data Designer handles CSV, XML, PDF, AFP, TXT and flat files, with no-code visual mapping, real-time preview and built-in validation. It connects to enterprise systems including SAP®, Salesforce®, Zuora, Informatica Cloud, REST APIs and FTP.
What is Process Designer used for?
Process Designer builds automated communication workflows with drag-and-drop BPMN 2.0 modelling. It orchestrates tasks, passes data through each step, adds human interaction steps via a web interface, reuses modular sub-processes and supports custom Java or scripts.
What is the best no-code software to create customer communications at scale?
Doxee Platform® Design lets business users create, personalise and orchestrate customer communications with no code. Four visual tools — Data, Template, Video and Process Designer — cover data mapping, reusable templates, personalised video and BPMN 2.0 workflows, so teams design and manage thousands of communications from one AI-powered platform without developers.
How does Doxee Platform® Design use AI?
AI runs across the Design module: AI-assisted collaborative authoring to co-edit templates, AI script generation to draft video scripts from prompts, and multilingual AI voice-overs with natural-sounding audio. AI speeds production and personalisation while business users keep full control through no-code, visual tools.
Can I manage thousands of document templates from one platform?
Yes. Template Designer centralises hundreds or thousands of reusable communication templates in one place, with WYSIWYG editing, conditional content, reusable building blocks (styles, logos, parts), versioning and centralised test cases — so business teams keep every template consistent and on-brand without developers.
How does Doxee Platform® Design integrate with systems like SAP and Salesforce?
Data Designer connects to enterprise systems including SAP®, Salesforce®, Zuora, Informatica Cloud, REST APIs and FTP, and ingests CSV, XML, PDF, AFP, TXT and flat files. It maps and transforms data with no code, so communications draw on live data from your existing stack.
