Enterprise Application Integration.Connect systems, unify experiences.
Doxee Platform® Integration is the enterprise application integration layer that connects data, workflows and applications across your ecosystem — from legacy systems to modern REST APIs. It accelerates processes, eliminates silos and ensures a consistent experience at every touchpoint, through vendor-certified marketplace apps for Salesforce®, SAP® and Microsoft Dynamics 365®, pre-built connectors and open standard APIs.
Doxee Platform®'s iPaaS for enterprise application integration and data integration via CRM, ERP, and APIs
From legacy systems to modern APIs, Integration removes silos and keeps a single, consistent source of truth across every connected system.
Marketplace Apps
Activate the Doxee Platform® directly inside Salesforce®, SAP® and Microsoft Dynamics 365®
Native CRM/ERP integration
Connect Doxee Platform® capabilities directly with Salesforce®, SAP® and Microsoft Dynamics 365®.
Real-time data synchronisation
Keep customer and process data accurate and up to date across every platform.
Automated document generation
Create and deliver personalised documents through CRM and ERP processes.
Multi-source data access
Pull additional customer data with built-in plausibility checks.
Visual query builder
Build complex queries through an intuitive drag-and-drop interface.
Compliance-ready processes
GDPR, EAA and ISO 27001 support for secure, compliant communications.
Reusable queries
Save and share queries for reporting or process automation.
Enterprise-scalable deployment
Expand integrations flexibly as business needs and systems grow.
API & Connectors
Integrate any enterprise system through open standard APIs, pre-built connectors and an event-driven architecture
Standard APIs
Standardised REST interfaces for seamless enterprise integration.
Scalable integration
High-volume transactions with elastic performance.
Pre-built connectors
Rapid integration with leading enterprise applications.
Event-driven processes
Automatically trigger actions based on business events.
Secure data exchange
Transfer structured data securely across multiple platforms.
Secure Authentication
Protect integrations with OAuth, SAML and advanced encryption standards.
MCP Gateway
Governed connectivity between agents, tools and platform data
Tool exposure
Publishes platform capabilities as governed tools agents can call.
Agent connectivity
Connects internal and external AI agents to the platform.
Schema validation
Enforces strict input and output contracts on every call.
Access control
Scopes every connection to tenant and role permissions.
Session management
Handles authenticated, stateful agent sessions at scale.
Observability
Logs every call for monitoring, debugging and audit.
One Platform. Endless Possibilities.
Explore every Doxee Platform® module and see the full power of one integrated platform.
Many Solutions. One Orchestrated Core.
Consolidate & Modernize Any-Prem CCM Platform
Eliminate silos and legacy systems by centralizing customer communications on one scalable platform to reduce complexity and costs.
Empower Omnichannel Customer Experiences with AI
Deliver relevant, personalized communications across all channels using AI to increase engagement, satisfaction, and customer retention.
Electronic Invoicing & Trust Services
Ensure compliant communication processes with Electornic Archiving and Trust Services to reduce risk and guarantee legal accountability.
Move to a Scalable Outsourcing Model
Adopt flexible deployment with optional managed services to modernize communications, reduce IT burden, and accelerate transformation at scale.
Are You Ready to Transform Your Customer Communication?
Unify your systems, personalise every touchpoint with AI, and deliver compliant communications at scale with one platform.
FAQ
What is enterprise application integration in the Doxee Platform®?
It is the layer that connects data, workflows and applications across your ecosystem — from legacy systems to modern REST APIs. Through marketplace apps, pre-built connectors and open standard APIs it accelerates processes, removes silos and keeps data consistent across every system and touchpoint.
Which CRMs and ERPs does the Doxee Platform integrate with?
The Doxee Platform® integrates natively with Salesforce®, SAP® and Microsoft Dynamics 365® through vendor-certified marketplace apps, enabling real-time data synchronisation, automated document generation and multi-source data access directly from the systems you already run, with reusable visual queries and enterprise-scalable deployment.
Does the Doxee Platform support API integration and pre-built connectors?
Yes. The API & Connectors module exposes standardised REST APIs, ships pre-built connectors for leading enterprise applications and supports event-driven integration that triggers actions on business events. It scales to high-volume transactions and secures every exchange with OAuth, SAML and advanced encryption.
How does the Doxee Platform keep data synchronised in real time?
Real-time data synchronisation keeps customer and process data accurate and up to date across every connected platform. Marketplace apps push and pull data through CRM and ERP processes, with built-in plausibility checks and multi-source access, so documents and communications always reflect the latest information.
Can the Doxee Platform integrate with legacy systems?
Yes. It connects legacy systems and modern applications alike, using open standards, pre-built connectors and REST APIs. Enterprises can modernise gradually — bridging legacy platforms and new services without rip-and-replace — while removing silos and keeping a consistent experience across every touchpoint.
Is data exchange across the Doxee Platform secure and compliant?
Yes. Secure data exchange transfers structured data across platforms protected by OAuth, SAML and advanced encryption. Integration processes are compliance-ready by design, with support for GDPR, the EAA and ISO 27001, so communications stay secure, auditable and compliant across your ecosystem.
What is an iPaaS (integration platform as a service)?
An iPaaS is a cloud platform that connects data, applications and workflows across systems through APIs and pre-built connectors. Doxee Platform® Integration is an iPaaS that links CRMs, ERPs and enterprise apps — from legacy systems to modern REST APIs — so communications draw on live data with no silos.
What is the best iPaaS for customer communications (CCM)?
The best iPaaS for customer communications connects your CCM platform to the systems that hold customer data — CRMs, ERPs and enterprise apps — in real time. Doxee Platform® Integration combines vendor-certified marketplace apps, pre-built connectors and open REST APIs, so you generate and deliver personalised, compliant communications directly from the tools you already use.
How does event-driven integration work in the Doxee Platform®?
Event-driven integration triggers actions automatically when a business event occurs — a status change, a new record or a webhook. In Doxee Platform® Integration, the API & Connectors module listens for these events and starts communication workflows in real time, so documents, notifications and updates are generated exactly when they are needed.
Can I generate documents directly from Salesforce or SAP with Doxee?
Yes. Through vendor-certified marketplace apps, Doxee Platform® Integration lets you create and deliver personalised documents directly within Salesforce®, SAP® and Microsoft Dynamics 365® processes. Real-time data synchronisation and multi-source access keep every document accurate, using live data from the CRM or ERP you already run.
