Centralised Platform Administration and Governance.
Doxee Platform® Administration is the centralised platform administration console that gives total control over every component, environment, resource and user of the Doxee Platform® from a single, secure and compliant interface.
Platform Manager — centralised platform administration
Centralise and simplify control of the whole platform.
Centralized administration
Manage every platform component from one unified console.
Audit & logging
Keep detailed logs for regulatory compliance and internal review.
Multi-tenant support
Manage separate tenants securely within a single environment.
Alerting system
Get instant notifications on critical events or operational anomalies.
Scalability controls
Easily adapt resources to support growth and enterprise needs.
Backup management
Schedule and manage backups for data resilience and protection.
User Manager — secure user management software
Secure, centralised user management.
User access management
Create, update, suspend or remove users efficiently.
Single Sign-On (SSO)
Enable secure authentication with SSO and federated identity providers.
Role-Based Access Control (RBAC)
Assign permissions based on predefined roles and responsibilities.
Delegated admin
Let selected users securely manage subgroups or departments.
Granular permissions
Define fine-grained access rights for sensitive operations.
Regulatory compliance
Ensure secure, privacy-compliant communications across all channels.
Multi-Factor Authentication (MFA)
Strengthen security with additional identity-verification methods.
Resource Manager — centralised multi-cloud resource management
Optimise application resources with centralised control.
Centralised resources
Manage application resources across multiple environments from one console.
Multi-cloud deployment
Manage application resources across different cloud providers.
Cost efficiency
Optimise resource usage and reduce operational costs.
Consumption analytics
Get insight into resource usage trends and patterns.
High availability & failover
Ensure business continuity with redundancy and failover mechanisms.
No-code graphical interface
Speed up application development with no-code design and deployment.
One Platform. Endless Possibilities.
Navigate across all Doxee Platform modules to see the full power of the one platform in action.
Many Solutions. One Orchestrated Core.
Consolidate & Modernize Any-Prem CCM Platform
Eliminate silos and legacy systems by centralizing customer communications on one scalable platform to reduce complexity and costs.
Empower Omnichannel Customer Experiences with AI
Deliver relevant, personalized communications across all channels using AI to increase engagement, satisfaction, and customer retention.
Electronic Invoicing & Trust Services
Ensure compliant communication processes with Electornic Archiving and Trust Services to reduce risk and guarantee legal accountability.
Move to a Scalable Outsourcing Model
Adopt flexible deployment with optional managed services to modernize communications, reduce IT burden, and accelerate transformation at scale.
Are you ready to transformyour customer communication?
Let’s orchestrate your next step — unify your systems, use AI to personalize every touchpoint, and deliver compliant communications at scale with one platform.
FAQ
What is Doxee Platform® Administration?
Doxee Platform® Administration is the centralised platform administration layer of the Doxee Platform®. From a single secure console it gives total control over every component, environment, resource and user, ensuring smooth, secure and compliant customer communication operations.
What can you manage with the Administration module?
It has three managers: Platform Manager (centralised administration, audit logging, multi-tenant support, alerting, backups), User Manager (user access, SSO, RBAC, MFA, granular permissions) and Resource Manager (multi-cloud resources, cost optimisation, consumption analytics, high availability).
Does Doxee Platform® support SSO, RBAC and MFA?
Yes. The User Manager provides Single Sign-On with federated identity providers, Role-Based Access Control with granular permissions, delegated administration and Multi-Factor Authentication, so access is secure, compliant and aligned to each user’s role.
Is Doxee Platform® multi-tenant?
Yes. The Platform Manager supports multi-tenant operation, managing separate tenants securely within a single environment, with detailed audit logging and alerting for compliance and operational oversight.
How does Doxee manage resources across clouds?
The Resource Manager centralises application resources across multiple environments and cloud providers, optimises usage to cut costs, provides consumption analytics, and ensures high availability through redundancy and failover.
How does Doxee Platform® Administration support compliance?
Through detailed audit logs, role-based access control, granular permissions, multi-factor authentication and privacy-compliant communications across all channels, giving teams the controls and traceability required by regulation.
What is platform administration software?
Platform administration software centralises control of a SaaS platform — its components, environments, users and resources — from one console. Doxee Platform® Administration governs the whole platform this way, combining a Platform Manager, a User Manager and a Resource Manager for secure, compliant and auditable operations across every customer communication process.
What is the best way to manage users and access on a communication platform?
The best approach centralises identity and access with enterprise controls. Doxee Platform® Administration’s User Manager provides Single Sign-On with federated identity providers, Role-Based Access Control (RBAC), Multi-Factor Authentication (MFA), granular permissions and delegated administration — so every user gets exactly the access their role requires.
How do you govern a multi-tenant platform securely?
Multi-tenant governance keeps separate tenants isolated and controlled within one environment. In Doxee Platform® Administration, the Platform Manager runs multi-tenant operations with detailed audit logging, alerting, backups and granular permissions — giving each tenant secure, independent administration while central teams keep full oversight and compliance.
How do you control cloud costs and resources across environments?
Doxee Platform® Administration’s Resource Manager centralises application resources across multiple environments and cloud providers. It optimises usage to reduce costs, provides consumption analytics to track spend, and ensures high availability through redundancy and failover — keeping performance and budget under control from one place.
