Doxee has been recognized as a Leader in the 2025 Aspire IXM Leaderboard, marking a significant milestone in our strategy to drive innovation in digital customer engagement.

Aspire defines Interaction Experience Management (IXM) as the ability to enable bi-directional, interactive, omnichannel communications across all customer touchpoints. IXM goes beyond traditional outbound messaging by supporting two-way exchanges in which customer actions and preferences contribute to shaping the communication flow. In a context where customers expect relevant, personalized journeys, IXM platforms help transform each touchpoint into an active dialogue, generating insights that organizations can use to refine and continuously improve their communication strategies.

Doxee’s modular, AI-powered platform brings IXM to life by enabling dynamic, bi-directional interactions and capturing insight-rich signals across the customer journey. These inputs help organizations enhance personalization, strengthen compliance, and continuously optimize how they communicate with customers.

This achievement reflects Doxee’s broader momentum and ongoing investments in product and market development.

As Aspire CEO Kaspar Roos notes:

“Doxee has doubled its development teams, seen good success in its wider European expansion, most notably Germany, and expanded strategic partnerships including new SAP certifications. The company has also implemented automated template migration tools and built-in accessibility compliance features. Additionally, Workplace 2.0 has been introduced with low-code/no-code style business case management capabilities, and the platform now features a simplified pricing model.”

This recognition underscores Doxee’s growing role as a leading ISV in the CCM and CXM space, and our continued commitment to delivering interactive, personalized, and compliant communications at scale.