Doxee is taking part in SAP Connect Day for Customer Experience 2026, scheduled for 24 March 2026 at the Austria Center Vienna, one of the key events dedicated to innovation in customer experience and digital transformation. Organised by SAP Austria, the event brings together business leaders, SAP experts, technology partners, and client companies to discuss the latest trends in AI-driven engagement and the digitalisation of business processes.
During the event, Doxee will host a session entitled “SAP CX Utility Output Management Redefined – Optimised Templates, Process Optimisation, Greater Flexibility, and Faster Time-to-Market”, scheduled for 3:00 pm. Speakers will include Herbert Liebl, Chief Product Officer at Doxee, and Chris Heldt, IT Domain Manager CS&M at swb AG.
The session will present a real-world digital transformation case study developed with swb AG, one of Germany’s leading energy and telecommunications service providers. The project led to the adoption of Doxee’s Customer Communications Management solutions, integrated with SAP technologies, with the aim of optimising document template management, improving process efficiency, increasing operational flexibility, and reducing the time-to-market of customer communications.
As highlighted by Sergio Muratori Casali, Co-CEO and Co-founder of Doxee, participation in SAP Connect Day represents an important opportunity for discussion within the SAP ecosystem on how to innovate customer communication and support companies’ digital transformation processes. Through the Doxee Platform®, fully integrated with SAP systems, Doxee supports organisations in making customer communications more efficient, flexible, and fully integrated into business systems.
Participation in the event confirms Doxee’s commitment to developing advanced solutions for managing communications and digital customer experiences, strengthening dialogue with companies, technology partners, and industry professionals on key topics such as innovation, integration, and personalisation.
Discover how the Doxee Platform® helps companies make customer communication more integrated, efficient, and flexible.
