Transactional Communications
Bills & statements,Interactive explainers,Service notifications,Legal communications,Customer care communications,E-invoicing
Payment Collections
Friendly reminders,First overdue notices,Payment solutions proposals,Payment confirmations,Service disconnection notices
Customer Retention
Satisfaction surveys,Re-engagement notifications,Responses to claims,Personalized retention offers,Proactive service issue notifications,Churn prevention campaigns
Loyalty & Reward
Welcoming to loyalty programs,Points balance updates,Exclusive offers,Birthdays or anniversaries,Invitations to special events,Reward campaigns,Newsletters with tips
Up & Cross-Selling
Expiration alerts, Renewal reminders,Contract renewal,Behavior-triggered offers,Loyalty-linked exclusive deals
Purchase & Onboarding
Contract proposals & e-signature, Policies, Opt-ins, Order confirmations, Welcoming new customers, Product & services explainers
