Doxee Day 2026

The Meeting Point for CCM and CXM Decision-Makers

A day full of insights, practical case studies, and networking on the future of customer communication.

October 15, 2026 | Kunst Location, Munich

What Is Doxee Day?

Customer communication is evolving beyond its traditional role. It is becoming the central layer where decisions are made, actions are triggered, and customer relationships are shaped in real time.

At Doxee, we are seeing a significant shift: communication is no longer just pure output – it is evolving into an intelligent, adaptive system that is firmly integrated into the enterprise architecture.

Doxee Day is the place where this dialogue happens: our annual forum brings together executives and experts to explore the future of customer communication – through inspiring keynotes, real-world case studies, and a valuable exchange of experiences among peers.

A unique space where vision meets practice and where ideas for the next era of communication come to life.

Doxee Day 2026: Experience Innovation. Build Networks. Shape the Future.

How to get there

Doxee Day - Numbers and Facts

Become part of the growing community of customer communication experts.

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Industries

Who Attends?

Executives and professionals from all over Europe

Doxee Day brings together executives and professionals from leading European organizations.

Energy & Utilities
IT, Computer & Electronics
Insurance, Banking & Finance
Public Administration
Telecommunications
Logistics
Media & Publishing
and other industries
Doxee Experts

Why Participate?

Four Reasons to Attend Doxee Day:

Strategic Insights

Learn how customer communication and Customer Experience (CX) are evolving in an increasingly digital, regulated, and data-driven landscape.

Real Success Stories

Learn from companies that are transforming their Customer Experience (CX) through modern communication platforms and governance models.

Innovation & Technology

Discover the platform technologies and strategies that enable personalized communication at scale.

First-Class Networking

Connect with experts who face similar challenges and are shaping the next generation of communication strategies.

Agenda

Your Day at a Glance

October 15, 2026, Kunst Location, Munich. Click on an agenda item to see the details.

Workshop

Hands-on Workshop: Customer Communication Journey Management

October 16, 2026, H4 Hotel München Messe. For Doxee customers only — please register separately for this workshop.

Please note: this workshop will be held in German.

“Doxee is redefining what modern CCM should look like—bridging data-driven personalization, AI-assisted content creation, and interactive experiences into a seamless platform.The innovations like Pvideo® and Endpoint Customer Journey Management, it empowers organizations not just to communicate, but to connect meaningfully across every channel. Its robust process automation and integration-first approach make it one of the most forward-thinking platforms in the CCM space today.”

Saurabh Raj | Senior Analyst at QKS Group