Electronic Archiving with Doxee Platform®
Doxee Platform® preserves business-critical documents so they stay legible, unaltered and legally defensible for as long as the law requires. Built on the OAIS model, with qualified signatures and qualified timestamps sealing every archival package, an auditable record of every operation, and all data held within the EU.
Turn Document Storage into Legally Defensible Preservation
Doxee’s Electronic Archiving is a long-term digital preservation service: it takes the documents your core systems already produce and preserves them under a controlled, auditable process. Files arrive in a submission package, are validated against an agreed submission agreement, and assembled into archival packages whose XML index carries the hash of every document and is sealed with a qualified signature and a qualified timestamp. Integrity, legibility and format obsolescence are monitored across the retention period, and every critical operation is written to a signed audit trail. On retrieval, the platform issues a dissemination package with a signed integrity report. Processed entirely within the EU.
6.5 billion
Documents Preserved
Business-critical documents already preserved in Doxee’s own European data centres.
900 TB
Under Preservation
Total volume held under long-term preservation across regulated industries.
270 million
Documents a Month
Throughput the service is built to sustain, sized for enterprise document volumes.
20+ Years
Regulated Archiving
Serving large enterprises in one of Europe’s most tightly regulated archiving markets.
EAL4+
Certified Devices
Qualified signatures and timestamps applied through certified cryptographic devices.
100%
EU Data Residency
All preserved data and the evidence that supports it held within the European Union.
From Document to Legal Evidence
How Doxee's electronic archiving keeps documents legible, unaltered and legally defensible.
OAIS-Based Service
Built on the international model for long-term preservation.
Signed & Timestamped
Qualified signature and timestamp seal every archival index.
Integrity Reports
Signed proof of integrity from ingestion to retrieval.
Full Audit Trail
Every critical operation logged and integrity-protected.
Obsolescence Watch
Formats and media monitored, with migration when needed.
Retention by Category
Statutory periods applied per document class, then disposal.
Interoperable Packages
Standard XML indexes, so an archive can be transferred out.
EU-Sovereign & Governed
API-first, human-in-the-loop and fully EU data-sovereign.
One Archive, Every Document Class
Compliant archiving for any business-critical document, under one controlled process.
Submission Agreement
Accepted formats, metadata and retention agreed up front.
Package Validation
Every submission checked against the agreed configuration.
Document Categories
Metadata, retention and scheduling defined per class.
Assisted Formation
Doxee can compose, sign and index documents on your behalf.
Preservation Formats
Formats fit for long-term preservation, checked on intake.
Multi-Entity Archives
Several legal entities under one configured archive.
Role-Based Access
Business user, auditor, preservation manager and operator.
Self-Service Retrieval
Search, preview, history and package requests from a portal.
The Right Framework for Each Market
Electronic archiving rules differ by country: the service is configured to Italy, Germany, Austria and France.
Italy
Conservazione a Norma under AgID rules, with OAIS indexes.
Germany & Austria
Audit-proof archiving on GoBD and fiscal-code principles.
France
Archivage Électronique on the national standard, OAIS-based.
EU Baseline
eIDAS 2 recognises electronic archiving as a trust service.
Presumption of Origin
Qualified archiving carries integrity and origin presumptions.
CEN TS 18170
The technical specification behind the European service.
Cross-Border Reach
Trust services are recognised across every member state.
Fiscal Retention
Ten years and beyond, depending on document category.
Automated or Assisted Intake
High-volume automated submission and Doxee-assisted package formation.
Batch Submission
High-volume flows submitted straight from core systems.
Assisted Formation
Doxee composes, signs and indexes on the producer's behalf.
Scheduled Packaging
Archival packages built on a configured daily or monthly cycle.
Automatic Signing
Batch signature applied with the customer's own credentials.
Core System Intake
SFTP or API from ERP, CRM, billing and document systems.
Ingest Reports
Signed confirmation, or refusal, returned for every submission.
Inbound Transfer
Existing archives taken over from another provider.
Elastic Scale
Sized for month-end, year-end and migration peaks.
Preserve Anything, For Decades
Long-term digital preservation: packages stay readable and provable across the whole retention period.
Periodic Fixity
Hashes recalculated on a schedule across the whole archive.
Legibility Checks
Sampled files opened to confirm they can still be read.
Format Migration
Obsolescent formats converted, with both hashes recorded.
Media Migration
Packages copied to new storage before media degrades.
Signature Renewal
Timestamps renewed so seals stay verifiable over time.
Replicated Storage
Every package duplicated to a disaster-recovery location.
Incident Reporting
Integrity failures escalated and reported to the producer.
Recorded Disposal
End of retention triggers deletion and a signed report.
Provable, Auditable, Retained
Integrity, proof of origin and audit evidence across the preservation period.
Qualified Signatures
Applied to archival indexes, reports and event logs.
Qualified Timestamps
A trusted time reference anchoring every archival package.
Integrity on Retrieval
A signed report proving no alteration since ingestion.
Signed Audit Trail
Critical events recorded and protected against alteration.
eIDAS 2 Aligned
Built to the principles of Articles 45i and 45j.
AgID Requirements
Meets the Italian regulatory framework for preservation.
ISO/IEC 27001
Certified information security across the whole service.
EU Data Residency
Preserved data and evidence held within the European Union.
Every Package, Traceable
Search, history and evidence for business users and auditors alike.
Document Search
Find any preserved document by metadata or category.
Package Search
Search archival packages by identifier, date or retention.
Preservation History
Every event on a document, from ingestion onwards.
Signature Validation
Signature and timestamp status shown for each document.
On-Demand Evidence
Request a package with its integrity report at any time.
Auditor Access
A read-only role for third parties running an audit.
Bulk Retrieval
Several packages combined into one dissemination package.
Operations Console
Fixity, legibility, transfers and SLA monitored centrally.
Most Recent Recognitions
For more than a decade, leading industry analysts have recognised Doxee’s technological excellence and forward-looking vision in Customer Communications Management (CCM) and Customer Experience Management (CXM). The latest reports confirm the strength of the Doxee Platform’s cloud-native, AI-powered, integration-first approach and highlight Doxee as a trusted partner for enterprise digital engagement.
Related industries: Banking · Insurance · Public Sector
FAQ
What is Doxee's Electronic Archiving service?
A long-term digital preservation service that keeps business-critical documents legible, unaltered and legally defensible for the whole retention period the law requires.
Which documents can be preserved?
Invoices, receipts, registers and financial statements; procurement, sales and logistics records; corporate, legal and HR documentation; business email; and system logs.
How is integrity protected?
Each document is hashed on intake and listed in an XML archival index, which is then sealed with a qualified electronic signature and a qualified timestamp.
What is an integrity report?
A signed report issued on retrieval, comparing the hash stored at ingestion with the hash recalculated at retrieval and setting out the preservation history.
What happens as formats and storage media age?
Both are monitored across the retention period; when either becomes obsolescent, packages are migrated and the hashes before and after are recorded as a critical event.
Is the service based on a standard?
Yes. It follows the OAIS model and the European technical specification for archiving trust services, with national index standards where a country requires them.
Is Doxee a qualified archiving trust service provider?
Not yet: no EU list of qualified electronic archiving providers exists to date. The service meets the Italian AgID framework and is aligned to eIDAS 2 principles.
Who can access preserved documents?
Roles are separated: business users search and retrieve, auditors hold read-only access for third-party audits, and preservation managers oversee the archive.
Can an existing archive be migrated in, or out?
Yes. Packages can be taken over from another provider and reindexed, and the whole archive can be exported with its audit trails and reports if you move on.
What happens at the end of the retention period?
Packages are deleted on the schedule configured for the document category, and a signed deletion report is issued and kept as evidence of disposal.
